Incidents and maintenance reported on status page for IXICA Communications Inc. https://status.ixica.com/ https://d1lppblt9t2x15.cloudfront.net/logos/4394b552fcefa8ab98a662b2d24bd9f5.gif https://status.ixica.com/ en https://status.ixica.com/maintenance/1115740 Wed, 04 Nov 2026 20:17:35 -0000 https://status.ixica.com/incident/1115740#1200cb1b598d37cebb8a01c2fc3dfc54c3cf3cf93f1d10f2dda33dd0a2e7d790 Maintenance As part of IXICAs on-going efforts to provide our customers and their end users access to a resilient telecom network; we are making some changes to our SIP network. Part of the work involved requires a software update to our public facing session border controller (SBC) cluster. Details of Changes: On November 12, 2026 between 3 AM and 5 AM ET we will perform a software patch to our public facing SBC. The expected downtime is 5-10 minutes during which call processing will not be available on our primary SBC. IMPORTANT Please inform your end users of this maintenance window as it will affect all voice calls during the maintenance window including 911 calls on our primary network. If you have any questions or comments regarding this maintenance please feel free to contact us via our support desk email address. Our telephone call centre team is not specialized in this migration and may not have all details. Thank you for your business and continued trust in IXICA for your Telecom needs What to do if you encounter issues: We have carefully planned this change (taking into account all potential scenarios that could cause issues) to ensure a smooth and seamless transition. If you experience any issues, please contact us with as much detail as possible, including an example of a failed call if applicable. Our technical support team is available via email at support@ixica.com. https://status.ixica.com/maintenance/1112345 Wed, 04 Nov 2026 11:00:00 -0000 https://status.ixica.com/incident/1112345#a581d071b6b38c48765456fca19063b479da04234ef4c31e72a5ca71faed4298 Maintenance Maintenance completed https://status.ixica.com/maintenance/1112345 Tue, 03 Nov 2026 11:00:00 -0000 https://status.ixica.com/incident/1112345#98ad6e528b56b084ae302417f9196379abe57e3638d1e878a8146c0e21f1fda1 Maintenance Dear Valued Customer, IXICA would like to advise you of scheduled fibre optic infrastructure maintenance affecting our secondary Toronto data centre location. This maintenance is being performed by our data centre's fibre infrastructure provider to accommodate municipal construction activities in the surrounding area. Scheduled Maintenance Windows Monday, November 2, 2026 12:00 AM – 6:00 AM EST Tuesday, November 3, 2026 12:00 AM – 6:00 AM EST Wednesday, November 4, 2026 12:00 AM – 6:00 AM EST Potential Service Impact IXICA's primary eastern network infrastructure is not affected by this maintenance and is expected to remain operational throughout the scheduled maintenance windows. While widespread service interruptions are not anticipated, due to the complexity of our network infrastructure and the interdependencies between network locations, some customers may experience intermittent call failures, unsuccessful call attempts, or brief disruptions to active calls during the maintenance periods. These impacts, if encountered, are expected to be temporary and limited to services or call paths that rely on the affected infrastructure. IXICA's Network Operations Centre will actively monitor network operations throughout the maintenance windows and coordinate with our infrastructure providers to address any service-related issues. Customer Action Required No action is required at this time. This advisory is being provided as a precaution to ensure customers are aware of the potential for intermittent service disruptions. We appreciate your patience and understanding during this scheduled infrastructure maintenance. Best regards, IXICA Network Operations Centre IXICA Communications Inc. https://status.ixica.com/maintenance/1110937 Tue, 03 Nov 2026 11:00:00 -0000 https://status.ixica.com/incident/1110937#20530b637c5f3bfc937895a9c7b1fff2e413e324257fc3bbfdbbb6808c5a19ad Maintenance Maintenance completed https://status.ixica.com/maintenance/1110937 Mon, 02 Nov 2026 11:00:04 -0000 https://status.ixica.com/incident/1110937#9c78a1e04ac28c58397878c48321c7893bd8aee5b5a3d465f0027801e2deb3c8 Maintenance Dear Valued Customer, IXICA would like to advise you of scheduled fibre optic infrastructure maintenance affecting our secondary Toronto data centre location. This maintenance is being performed by our data centre's fibre infrastructure provider to accommodate municipal construction activities in the surrounding area. Scheduled Maintenance Windows Monday, November 2, 2026 12:00 AM – 6:00 AM EST Tuesday, November 3, 2026 12:00 AM – 6:00 AM EST Wednesday, November 4, 2026 12:00 AM – 6:00 AM EST Potential Service Impact IXICA's primary eastern network infrastructure is not affected by this maintenance and is expected to remain operational throughout the scheduled maintenance windows. While widespread service interruptions are not anticipated, due to the complexity of our network infrastructure and the interdependencies between network locations, some customers may experience intermittent call failures, unsuccessful call attempts, or brief disruptions to active calls during the maintenance periods. These impacts, if encountered, are expected to be temporary and limited to services or call paths that rely on the affected infrastructure. IXICA's Network Operations Centre will actively monitor network operations throughout the maintenance windows and coordinate with our infrastructure providers to address any service-related issues. Customer Action Required No action is required at this time. This advisory is being provided as a precaution to ensure customers are aware of the potential for intermittent service disruptions. We appreciate your patience and understanding during this scheduled infrastructure maintenance. Best regards, IXICA Network Operations Centre IXICA Communications Inc. https://status.ixica.com/maintenance/1095914 Mon, 02 Nov 2026 11:00:00 -0000 https://status.ixica.com/incident/1095914#76449728f443492877b2db1d740d375b6a7dbdf9bf01751a67cd0454fe68e3b1 Maintenance Maintenance completed https://status.ixica.com/maintenance/1106810 Wed, 28 Oct 2026 14:09:14 -0000 https://status.ixica.com/incident/1106810#8db731ceff247d535bafb217cf26a4e7ab371d5f6eec8331e8ae9055c6e9a509 Maintenance Dear Valued Customer, IXICA Communications would like to inform you of scheduled network maintenance being performed by one of our upstream network providers. The maintenance involves a network service migration that will temporarily interrupt connectivity with the affected upstream provider. Maintenance Details Date: Tuesday, November 10, 2026 Start Time: 12:01 AM Eastern Time (EST) End Time: 6:00 AM Eastern Time (EST) Expected Upstream Interruption: Approximately 60 minutes Affected Geographic Areas This maintenance may impact a subset of inbound and outbound calls associated with the following provinces: -Manitoba -Ontario -Quebec -Nova Scotia Not all calls within these provinces will be affected. The potential impact is limited to call traffic that would normally traverse the affected upstream provider. Potential Service Impact IXICA maintains redundant upstream carrier connectivity to support service continuity during planned maintenance and unexpected network disruptions. During this maintenance, the affected upstream provider is expected to experience approximately 60 minutes of service interruption. IXICA's alternate carriers will remain available to handle call traffic during this period. However, brief service disruptions may occur as network routing converges and traffic transitions to alternate carriers. During these transitions: -Some active calls may be unexpectedly disconnected. -New inbound or outbound call attempts may temporarily fail. -Brief call routing interruptions may occur during the initial failover or subsequent restoration of the affected upstream connection. Once routing convergence is complete, affected call traffic is expected to continue through IXICA's redundant carrier infrastructure. Network Monitoring IXICA's Network Operations team will monitor network connectivity and call routing throughout the maintenance window to minimize potential customer impact. Although our redundant infrastructure is designed to maintain service availability, we cannot guarantee completely uninterrupted calling during the transition periods. No action is required from customers. We appreciate your understanding and apologize for any inconvenience this scheduled maintenance may cause. Sincerely, IXICA Network Operations IXICA Communications Inc. https://status.ixica.com/incident/1095970 Wed, 21 Oct 2026 16:00:16 -0000 https://status.ixica.com/incident/1095970#2d8fb295032d046f640ac06b15f53459ecfa9081b33d341c18565bac6d4e6fca Incident The required changes to SIPCONTROL have been completed and is now fully operational. https://status.ixica.com/incident/1095970 Tue, 20 Oct 2026 14:48:33 -0000 https://status.ixica.com/incident/1095970#55263cc92cb95b47f3a1b3b4978278bf1e6d3ee4ad17ae2451897c0b279b9be3 Incident Emergency maintenance is currently underway for sipcontrol.cloud due to urgent third-party updates. Users may experience intermittent connectivity issues throughout the day. Please note that this maintenance does not affect our messaging platform or voice/fax services and is limited to the SIPControl portal. https://status.ixica.com/maintenance/1095914 Tue, 20 Oct 2026 13:57:08 -0000 https://status.ixica.com/incident/1095914#3e068386219b7821f20d388f0878bc1218e42afb8613cb86071a17888a767d97 Maintenance Dear Valued Customer, IXICA would like to advise you of scheduled fibre optic infrastructure maintenance affecting our secondary Toronto data centre location. This maintenance is being performed by our data centre's fibre infrastructure provider to accommodate municipal construction activities in the surrounding area. Scheduled Maintenance Windows Monday, November 2, 2026 12:00 AM – 6:00 AM EST Tuesday, November 3, 2026 12:00 AM – 6:00 AM EST Wednesday, November 4, 2026 12:00 AM – 6:00 AM EST Potential Service Impact IXICA's primary eastern network infrastructure is not affected by this maintenance and is expected to remain operational throughout the scheduled maintenance windows. While widespread service interruptions are not anticipated, due to the complexity of our network infrastructure and the interdependencies between network locations, some customers may experience intermittent call failures, unsuccessful call attempts, or brief disruptions to active calls during the maintenance periods. These impacts, if encountered, are expected to be temporary and limited to services or call paths that rely on the affected infrastructure. IXICA's Network Operations Centre will actively monitor network operations throughout the maintenance windows and coordinate with our infrastructure providers to address any service-related issues. Customer Action Required No action is required at this time. This advisory is being provided as a precaution to ensure customers are aware of the potential for intermittent service disruptions. We appreciate your patience and understanding during this scheduled infrastructure maintenance. Best regards, IXICA Network Operations Centre IXICA Communications Inc. https://status.ixica.com/maintenance/1073296 Thu, 01 Oct 2026 08:00:45 -0000 https://status.ixica.com/incident/1073296#9afc3d6e6a64e71af81548de42e3bf384247ef4b36bb69927d401037279c593a Maintenance Maintenance completed https://status.ixica.com/incident/1073973 Fri, 25 Sep 2026 15:55:00 -0000 https://status.ixica.com/incident/1073973#0a46f8918ab9d74d121cbb418d408692aad120639541535ae72ecbfd0ff5b94d Incident Service restored at 11:15 am EDT per the upstream carrier https://status.ixica.com/incident/1073973 Fri, 25 Sep 2026 15:05:00 -0000 https://status.ixica.com/incident/1073973#323de052a8a30c9005468064b0b27938ac2f9d403073249852efc903a6d06c12 Incident We are currently investigating reports of call failures caused by an upstream carrier. This may result in intermittent issues with inbound call traffic on a subset of the IXICA network in eastern Canada. We are monitoring the situation closely and will provide further updates as more information becomes available. https://status.ixica.com/maintenance/1073296 Thu, 24 Sep 2026 19:39:02 -0000 https://status.ixica.com/incident/1073296#54b81debd6d4d8c3c49b9a566023e9e1d92b4db27294c95a23b56cbdef794783 Maintenance As part of IXICAs on-going efforts to provide our customers and their end users access to a resilient telecom network; we are making some changes to our SIP network. Part of the work involved requires a software update to our public facing session border controller (SBC) cluster. Details of Changes: On October 1, 2026 between 3 AM and 4 AM ET we will switch our front end SIP processor on our primary SBC (sbc1.ixica.com). The switch will take 1-2 minutes during which call processing may be disrupted. IMPORTANT Please inform your end users of this maintenance window as it will affect all voice calls during the maintenance window including 911 calls. If you have any questions or comments regarding this maintenance please feel free to contact us via our support desk email address. Our telephone call centre team is not specialized in this migration and may not have all details. Thank you for your business and continued trust in IXICA for your Telecom needs What to do if you encounter issues: We have carefully planned this change (taking into account all potential scenarios that could cause issues) to ensure a smooth and seamless transition. If you experience any issues, please contact us with as much detail as possible, including an example of a failed call if applicable. Our technical support team is available via email at support@ixica.com. https://status.ixica.com/maintenance/1068244 Mon, 21 Sep 2026 03:00:09 -0000 https://status.ixica.com/incident/1068244#79a372e63053e082935586251242146577fa3b474241ba89dda5dda7b9aa497b Maintenance Maintenance completed https://status.ixica.com/maintenance/1068244 Fri, 18 Sep 2026 14:33:50 -0000 https://status.ixica.com/incident/1068244#edd6d2cc782462d330f2c0e7702aae8960a1362dcc6727b9311d8b3872a837ad Maintenance To ensure the continued reliability and stability of our infrastructure, we will be performing critical updates on our hosted Yeastar platform. Please note that this maintenance will affect all services hosted at https://ycm.sipcontrol.cloud/. Scheduled Maintenance Window: September 20, 2026, from 21:00 to 23:00 ET. Downtime Expected: 30 minutes Should you have any questions regarding this maintenance or require assistance following the update, please contact our support team at support@ixica.com. https://status.ixica.com/maintenance/1019904 Tue, 18 Aug 2026 19:45:11 -0000 https://status.ixica.com/incident/1019904#88ea2240a0b9d5960a98a8fa442a8b0a51e56a51d5da10112493d9d44dd2eccd Maintenance As part of IXICAs on-going efforts to provide our customers and their end users access to a resilient telecom network; we are making some changes to our SIP network. Part of the work involved requires a software update to our public facing session border controller (SBC) cluster. Details of Changes: Beginning August 27, 2026 [03:00 ET/UTC-4] [3 AM ET/UTC-4] IXICA will initiate the software update working alongside engineers from our SBC vendor. During this time our geo-redundant backup SBC will be enabled to act as the primary SBC. Our DNS record sbc1.ixica.com will be repointed to the backup IP address 3.98.134.199. Primary Signalling IP being updated: 169.55.63.65 Back-up Signalling IP taking the role of primary: 3.98.134.199 Media: Can originate from anywhere Please ensure your switches and firewalls are configured to accept/send traffic as indicated above. If you are using our domain record sbc1.ixica.com and are accepting/sending traffic to/from both IPs above, no action is required on your part. Please take note that any in-flight calls will be dropped at the start of the maintenance routine. Any calls that start on the backup network will remain active until they gracefully end. The software update is expected to last ~2 hours. Our maintenance window is 03:00 to 06:00 ET/UTC-4 (3 AM - 6 AM ET/UTC-4) Upon completion of the update and validation, the primary network will be enabled again and our domain record for sbc1.ixica.com will be pointed back to 169.55.63.65. What to do if you encounter issues: We have carefully planned this change (taking into account all potential scenarios that could cause issues) to ensure a smooth and seamless transition. If you experience any issues, please contact us with as much detail as possible, including an example of a failed call if applicable. Our technical support team is available via email at support@ixica.com. IMPORTANT Please inform your end users of this maintenance window as it will affect all voice calls during the maintenance window including 911 calls. If you have any questions or comments regarding this maintenance please feel free to contact us via our support desk email address. Our telephone call centre team is not specialized in this migration and may not have all details. Thank you for your business and continued trust in IXICA for your Telecom needs https://status.ixica.com/incident/1009602 Wed, 12 Aug 2026 19:37:00 -0000 https://status.ixica.com/incident/1009602#142e0dea2cf2da596b5177f38014ae9c148c5701d2ff3ef77e233a606de65e9b Incident We are pleased to confirm that all services have been fully restored by the upstream carrier as of approximately 11:40 AM ET. We are continuing to monitor the situation to ensure ongoing stability. Thank you for your patience. https://status.ixica.com/incident/1009602 Wed, 12 Aug 2026 16:02:00 -0000 https://status.ixica.com/incident/1009602#26a83e92578ec02b5e44c4f6761207f0e651f6ec443c1472df9f8cc7aa7c7fa9 Incident We are still awaiting updates from the upstream carrier. We will post another update shortly. https://status.ixica.com/incident/1009602 Wed, 12 Aug 2026 13:17:00 -0000 https://status.ixica.com/incident/1009602#2da263713fd652e0cf2c0886bc5fa08805246cae435a1c85e87665992c796460 Incident We are currently investigating reports of service disruptions caused by an upstream provider's network issues. Their team is actively working on a resolution, and we will provide further updates as soon as more information becomes available. As a result of this, some calls may not complete or complete intermittently. https://status.ixica.com/maintenance/980559 Mon, 27 Jul 2026 14:17:35 -0000 https://status.ixica.com/incident/980559#5bf87d803901bca5a5efc47ee6b667e391db4a316611b3e3fb71ad17acda2436 Maintenance As part of IXICAs on-going efforts to provide our customers and their end users access to a resilient telecom network; we are making some changes to our SIP network. Part of the work involved requires a software update to our public facing session border controller (SBC) cluster. Details of Changes: Beginning August 06, 2026 [03:00 ET/UTC-4] [3 AM ET/UTC-4] IXICA will initiate the software update working alongside engineers from our SBC vendor. During this time our geo-redundant backup SBC will be enabled to act as the primary SBC. Our DNS record sbc1.ixica.com will be repointed to the backup IP address 3.98.134.199. Primary Signalling IP being updated: 169.55.63.65 Back-up Signalling IP taking the role of primary: 3.98.134.199 Media: Can originate from anywhere Please ensure your switches and firewalls are configured to accept/send traffic as indicated above. If you are using our domain record sbc1.ixica.com and are accepting/sending traffic to/from both IPs above, no action is required on your part. Please take note that any in-flight calls will be dropped at the start of the maintenance routine. Any calls that start on the backup network will remain active until they gracefully end. The software update is expected to last ~20 minutes. Our maintenance window is 3:00 to 05:00 ET/UTC-4 (3 AM - 5 AM ET/UTC-4) Upon completion of the update and validation, the primary network will be enabled again and our domain record for sbc1.ixica.com will be pointed back to 169.55.63.65. What to do if you encounter issues: We have carefully planned this change (taking into account all potential scenarios that could cause issues) to ensure a smooth and seamless transition. If you experience any issues, please contact us with as much detail as possible, including an example of a failed call if applicable. Our technical support team is available via email at support@ixica.com. IMPORTANT Following previous network maintenance routines, we have observed that some customer phone systems did not automatically reconnect. If you experience any issues, please refresh your PBX registration to sbc1.ixica.com by either forcing a re-registration or rebooting your phone system. Additionally, some DNS records may not properly respect the TTL on our domain records. As a result, your phone system may continue attempting to register with our primary network, which will be temporarily unavailable during maintenance. In some cases, DNS records may not update promptly when we switch back to the primary network. We recommend monitoring your phone system and, if necessary, using the corresponding IP address as a temporary solution until your DNS record updates. Please inform your end users of this maintenance window as it will affect all voice calls during the maintenance window including 911 calls. If you have any questions or comments regarding this maintenance please feel free to contact us via our support desk email address. Our telephone call centre team is not specialized in this migration and may not have all details. Thank you for your business and continued trust in IXICA for your Telecom needs https://status.ixica.com/maintenance/975604 Thu, 23 Jul 2026 19:39:06 -0000 https://status.ixica.com/incident/975604#3dc46883b1b8d1ba3706accc9ee3d5e0a2f97f175096f37da3e71c98c9afc4ff Maintenance What's going on? Planned Network Maintenance: Vancouver Data Center Fiber Infrastructure Upgrade Start: [2026-07-30] 9:00 PM PDT End: [2026-07-30] 11:30 PM PDT Description: In our ongoing efforts to maintain the highest levels of service and network reliability, IXICA will be performing scheduled fiber infrastructure upgrades at our Vancouver Data Center. Impact and Risk: During this maintenance window, customers may experience intermittent connectivity for DIDs within the Vancouver, Edmonton, and Calgary regions. Please note that outbound calling services will remain unaffected and fully operational. If you have any questions or require assistance, please contact our support team at support@ixica.com. https://status.ixica.com/maintenance/975350 Thu, 23 Jul 2026 14:06:09 -0000 https://status.ixica.com/incident/975350#3a9cf20c1054a156de37089d14d8c08361e6bc94f598bde7fbc252c9fff0954b Maintenance **What's going on?** Planned network maintenance: IXICA Vancouver Data Center infrastructure upgrade **Description** In our ongoing commitment to providing the highest level of service, IXICA, in coordination with our data center partner, will be performing scheduled network maintenance at our Vancouver facility to facilitate a migration to new routing hardware. **Maintenance Details:** * **Start:** July 29, 2026, at 11:00 PM PDT * **End:** July 30, 2026, at 4:00 AM PDT **Impact:** During this maintenance window, users may experience 15-30 minutes of degraded call quality or intermittent connectivity issues for incoming calls involving DIDs in the Greater Vancouver, Calgary, and Edmonton regions. Please note that outbound calling will remain fully operational and unaffected by this maintenance. Our engineering team is taking all necessary precautions to ensure this upgrade is completed safely and efficiently. We apologize for any inconvenience this may cause and appreciate your patience as we improve our infrastructure. If you have any questions regarding this maintenance, please contact our support team at support@ixica.com. https://status.ixica.com/incident/933530 Wed, 24 Jun 2026 14:13:00 -0000 https://status.ixica.com/incident/933530#31393d99630c543d09de857ce5f9ee355ee728cffef2c5e89b67d73296c25c2c Incident We are currently investigating an issue where new 911 listings and updates submitted through the portal and API are not being processed. UPDATE 2: Listings and updates are now processing UPDATE 1: We have identified a problem at a 911 call centre in eastern Canada, further updates to follow. https://status.ixica.com/incident/912182 Wed, 03 Jun 2026 13:00:00 -0000 https://status.ixica.com/incident/912182#e57ca2b39cc1b86efd54cb6f3dd7d202302f808908cca2fc1149fe451360fb98 Incident UPDATE: Per the ILEC this issue has been resolved. UPDATE: We have received an update from our local ILEC. According to our ILEC Escalation Support, the major outage has been attributed to a cable cut in conjunction with a faulty hardware ring. Their network team is currently working on a network redesign, which involves moving all affected circuits to a new configuration as part of the restoration efforts. At this time, the ETR remains unknown. However, this has been classified as a high priority issue, and the ILEC team is actively working to restore services as quickly as possible. We will continue to provide updates as additional information becomes available. A major outage has been reported in the Windsor region, affecting multiple carriers, including IXICA. However, thanks to IXICA's multi-layered network architecture and built-in redundancies, not all numbers in the area are impacted. The local ILEC has confirmed the outage, and teams are actively working to resolve the issue as quickly as possible. https://status.ixica.com/maintenance/887276 Mon, 04 May 2026 19:38:43 -0000 https://status.ixica.com/incident/887276#875fcf01915db1e7853ac039f64324d6a1fa8e892783fdf8da4d29ef4dd5f28e Maintenance As part of IXICAs on-going efforts to provide our customers and their end users access to a resilient telecom network; we are making some changes to our SIP network. Part of the work involved requires a software update to our public facing session border controller (SBC) cluster. Details of Changes: Beginning May 13, 2026 [03:00 ET/UTC-4] [3 AM ET/UTC-4] IXICA will initiate the software update working alongside engineers from our SBC vendor. During this time our geo-redundant backup SBC will be enabled to act as the primary SBC. Our DNS record sbc1.ixica.com will be repointed to the backup IP address 3.98.134.199. Primary Signalling IP being updated: 169.55.63.65 Back-up Signalling IP taking the role of primary: 3.98.134.199 Media: Can originate from anywhere Please ensure your switches and firewalls are configured to accept/send traffic as indicated above. If you are using our domain record sbc1.ixica.com and are accepting/sending traffic to/from both IPs above, no action is required on your part. Please take note that any in-flight calls will be dropped at the start of the maintenance routine. Any calls that start on the backup network will remain active until they gracefully end. The software update is expected to last ~30 minutes. Our maintenance window is 3:00 to 05:00 ET/UTC-4 (3 AM - 5 AM ET/UTC-4) Upon completion of the update and validation, the primary network will be enabled again and our domain record for sbc1.ixica.com will be pointed back to 169.55.63.65. What to do if you encounter issues: We have carefully planned this change (taking into account all potential scenarios that could cause issues) to ensure a smooth and seamless transition. If you experience any issues, please contact us with as much detail as possible, including an example of a failed call if applicable. Our technical support team is available via email at support@ixica.com. IMPORTANT Following previous network maintenance routines, we have observed that some customer phone systems did not automatically reconnect. If you experience any issues, please refresh your PBX registration to sbc1.ixica.com by either forcing a re-registration or rebooting your phone system. Additionally, some DNS records may not properly respect the TTL on our domain records. As a result, your phone system may continue attempting to register with our primary network, which will be temporarily unavailable during maintenance. In some cases, DNS records may not update promptly when we switch back to the primary network. We recommend monitoring your phone system and, if necessary, using the corresponding IP address as a temporary solution until your DNS record updates. Please inform your end users of this maintenance window as it will affect all voice calls during the maintenance window including 911 calls. If you have any questions or comments regarding this migration please feel free to contact us via our support desk email address. Our telephone call centre team is not specialized in this migration and may not have all details. Thank you for your business and continued trust in IXICA for your Telecom needs