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Resolved
Upstream carrier experiencing call routing issues
Sep 25, 2026 at 3:05pm UTC
Affected services
CANADA
Resolved
Sep 25, 2026 at 3:55pm UTC
Service restored at 11:15 am EDT per the upstream carrier
Affected services
Created
Sep 25, 2026 at 3:05pm UTC
We are currently investigating reports of call failures caused by an upstream carrier. This may result in intermittent issues with inbound call traffic on a subset of the IXICA network in eastern Canada. We are monitoring the situation closely and will provide further updates as more information becomes available.
Affected services