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Resolved

Delay in processing new 911 listings and updates via the portal

Jun 24, 2026 at 2:13pm UTC
Affected services
SIPCONTROL

Resolved
Jun 24, 2026 at 2:13pm UTC

We are currently investigating an issue where new 911 listings and updates submitted through the portal and API are not being processed.

UPDATE 2: Listings and updates are now processing

UPDATE 1: We have identified a problem at a 911 call centre in eastern Canada, further updates to follow.